What are soft-skills anyway?

The BCC Workforce Survey, Developing the Talents of the Next Generation, found that 57% of employers cite a lack of soft skills as the main reason why young people are unprepared for the world of work. Soft skills are often linked to ‘EQ’, the emotional equivalent of IQ, and are said to be more difficult to learn than technical skills. According to the National Careers Service, the soft-skills most desired by employers are:

  1. Communication
  2. Decision making
  3. Commitment
  4. Flexibility
  5. Time management
  6. Creativity and problem-solving
  7. Being a team player
  8. Accepting responsibility
  9. Ability to work under pressure